WHY CHOOSE US

Stickman
Lake Music has long been in the business of music. Our dedication, love and commitment to the industry span more than 50 years. Whether you are looking forward to learning music or have an instrument that needs repairing, Lake Music is ready to help.

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FAQ

Here are some of the most frequently asked questions

Can you fix my instrument while I wait?

Although we are willing to look at an instrument to determine if there is a temporary repair that can be done, most of the time we need to do a more thorough inspection. Our normal process is to check the instrument in, so our technicians can make sure we address all issues that are causing the instrument to not function properly.

Can you give me an estimate of when can I bring in my instrument?

In order to do a proper inspection, we check in each instrument and do a thorough inspection the following day to determine what will be needed to bring your instrument back to its proper playing condition. We don’t charge for estimates. Hence, no work is done until an estimate is approved, and there is never an obligation to have any repairs done.

Can you give me an estimate on repair over the phone?

Since most of the cost involved in any repair is labour-related, we really need to personally inspect your instrument to give you an accurate estimate. There is no charge for our technicians to look at your instrument and give you an estimate on repairs needed.

Do you have loaner instruments?

We do have a large inventory of loaner instruments available for our repair customers to use while your instrument is in our shop. These loaners are included with our rental program.

How do I get my instrument to you for repair?

You are always welcome to drop off your instrument at our Lake Oswego store during our normal hours from Monday through Saturday between 11:00 – 17:00 hours. In most cases, we will check in it and give you a call with an estimate the following business day.

If I have not bought an instrument from you, will you still repair it?

We are always willing to work on individually owned instruments regardless of where they were purchased from. However, there are some brands and models that we do not have manufacturer support for and are unable to do repairs that require disassembly or extensive cleaning. There is no charge for us to look at your instrument and determine if we can offer repairs. We will contact you with an estimate before any work is completed.

Do you sell parts?

We do occasionally sell parts, but due to fitment issues as well as the various manufacturer models and versions of particular instruments, it is always best for our trained technicians to look at your instrument. Some parts can be sold “over the counter”, but we recommend calling and ensuring that they are in stock and if we are able to sell them without inspecting the instrument.

Do you do appraisals?

For general appraisals, we typically recommend that you search for any of the various online reseller websites to get an idea of the current “market value” of your instrument. For some professional and speciality instruments, we do offer a written appraisal for a small fee. These instruments must be checked in and can take 1-3 days to complete the appraisal.

Any Questions?

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Testimonials

Here’s what people have to say about Lake Music

“Lake music has always focused on supporting their customer’s musical needs. Great follow through. Love the team there.”

 

Carl Johnson


“Great second generation lake Oswego family neighbourhood store offering friendly staff, private teachers, repairs,  instruments to rent or buy, sheet music, free parking or more. “

Mary Ann Coggins Kaza


“Love this place. Very nice people. Fast repairs very fair prices !”

 

 
 

Jennifer Moser

Summer parking lot concert_Combine